🌍 Logistics & Shipping 

Overview

Efficient and secure logistics are essential to ensure that every telecom equipment order reaches customers safely and on time.
We cooperate with global logistics partners and follow professional packaging and shipping standards to guarantee safety, traceability, and timely delivery for every shipment.

1️⃣ Professional Packaging

All equipment — including RRU, BBU, baseband units, and modules — is packed with anti-static, moisture-proof, and shockproof materials to prevent damage during transport.
Our packaging process includes:

• Anti-static bubble wrap for sensitive electronic components

• Reinforced foam and corner protection

• Waterproof film and double-layer cartons

• Wooden crate or flight case for heavy or high-value units

Each box is labeled with model, serial number, and inspection tag for easy identification and tracking.

2️⃣ Shipping Options

We provide flexible shipping solutions based on order size and destination:

• ✈️ Air Freight – Fast and ideal for urgent international deliveries (5–7 days)

• 🚢 Sea Freight – Cost-effective option for bulk shipments (20–35 days)

• 🚚 Express Courier – DHL, FedEx, UPS, or TNT for small packages (3–6 days)

• 🚛 Domestic Delivery – Door-to-door transport within China or to local warehouses

All shipments are covered by transport insurance to ensure safety and reliability during transit.

3️⃣ Tracking & Updates

Every shipment is assigned a unique tracking number before dispatch.
Customers can track real-time logistics status through our partner systems (DHL, FedEx, or freight forwarder platforms).
For large orders, we also provide progress updates including departure time, estimated arrival, and delivery confirmation.

4️⃣ Delivery & Confirmation

Once the goods arrive, customers will receive:

• Shipping documents (invoice, packing list, airway bill)

• Test report for all shipped equipment

• Installation or setup guide (if required)

Our team follows up to confirm delivery satisfaction and provides remote support for unpacking and deployment if needed.

Our Commitment

We ensure each order is delivered safely, efficiently, and transparently —
with secure packaging, reliable carriers, and responsive after-sales communication.